With the stress that today's work force is facing, employee conflicts are arising more often. In many situations, fewer employees are around, and the workload is higher, which can lead to uncomfortable professional environments and more employee conflicts, says Jason Carney, director of human resources at WorkSmart Systems Inc.
"A lot of employee conflicts are simply stress related," Carney says. "When things are going great, you tend to not notice the little nitpicky details of maybe your cube mate or the person who sits across the way, but when the wheels start coming off, that's when things start getting a little hairy."
Employees should be trained in using effective communication skills to first solve these issues; however, sometimes, it is inevitable for HR to become involved, says Jackie Greaner, senior consultant in the talent management group at Towers Watson. Employees don't have the same training as HR professionals do, and it can take an objective third party to solve the issue.
Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.
Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
- Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
- Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
