Last month, I wrote about how much we can learn from our successes. I wrote about evidence showing we can create major change within our organizations by identifying the "bright spots" in a situation, and how we can leverage them in our future benefits communication and education efforts.
After I wrote that blog, I realized we have our own example at Financial Finesse of how finding our bright spot transformed the company. Let me explain.
Our bright spot is resilience and our innate ability to turn challenges into opportunities to make us stronger. Years ago, we walked away from our largest client due to a breakdown in contract negotiations. They submitted a contract that was vastly different than what we verbally agreed upon and I realized that I couldn't trust them and that this lack of integrity would become an even bigger problem down the road.
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