AIG Benefit Solutions, the group benefits division of American International Group, Inc. (AIG), has appointed several industry veterans to fill key leadership roles. The appointments are part of an expansion of the organization, which was created following the merger of the benefits units of American General Life Companies and Chartis Accident & Health — both of which are AIG units — on Jan. 1, 2012.
The new leaders at AIG Benefit Solutions are: Susan Kenney Cotter, head of product; Arthur Drake, head of transformation management; Deanna Osmonson, head of compliance; and Lorena Weaver, head of information technology. In addition, Thomas DeLuca will oversee human resources at AIG Benefit Solutions through his position as vice president, human resources, SunAmerica Financial Group/AIG Benefit Solutions.
Susan Kenney Cotter was previously vice president of Marketing and Products for Colonial Life, a subsidiary of Unum. Cotter worked with Colonial since 2007, during which time she developed a strategy for Colonial’s portfolio of disability, life and supplemental health products, and was a champion of a consumer-focused approach.
Cotter is involved with a number of industry and community groups including the LIMRA Worksite Marketing Study Group, the Public Affairs Committee of the Alliance of American Insurers and the WYO Marketing Committee of the Federal Insurance Administration. She received her bachelor’s degree in Spanish and international studies from the University of South Carolina (including a year of study at Universidad de Sevilla in Seville, Spain), and her master’s in international business management and policy studies from the Monterey Institute of International Studies in Monterey, Calif.
Arthur Drake was previously AIG’s global head of Operations Development, a position he held since April 2010. During that time he oversaw development and implementation of the AIG framework, and was responsible for the design, implementation and operations of AIG’s Global O&S Operations Council. Drake has been a key member of AIG’s Global Operations & Systems team since 2008, when he joined the company as vice president of the Global O&S Program Management Office. He also held positions as director of the Enterprise Project Office at EmblemHealth and Senior Financial & Planning Analyst for Pacific Telesis (now AT&T).
Drake has held leadership roles in several professional associations, including the Project Management Institute and Enterprise Management Association-International, and he mentors project and program managers in developing leadership skills. Drake received his MBA from the University of St. Thomas in St. Paul, Minn., and his Bachelor of Arts in Management from St. Mary’s College of California. He completed a Leadership Certification from Duke University’s Fuqua School of Business.
Deanna Osmonson was previously vice president and compliance officer with American General Life Companies in Houston. She joined American General Life Companies in 1981, through the Franklin Life Insurance Company, and has since held various compliance roles at Franklin, VALIC and AGLC. She attended Illinois State University, where she majored in Business Administration; earned LOMA FLMI and AIRC designations; and holds FINRA Series 7, 24 and 63 securities registrations.
Lorena Weaver joins AIG Benefit Solutions with more than 30 years of experience in IT and customer support. She was previously vice president of the Central Project Office with Allianz Life Insurance Company, where she established a new department to oversee the governance of a portfolio of projects valued at $60 million. She also spent 11 years with ING in roles of increased responsibility, including head of ING Employee Benefits IT; COO of ING Employee Benefits Customer Service & IT; head of ING Infrastructure Services; and head of ING Annuity and Corporate Services/CIO.
Weaver received her bachelor’s degree in Business with a focus on MIS from Metropolitan State University in Minnesota.
Thomas DeLuca is a seasoned HR executive with 25 years of experience in the field. He was previously director of Human Resources for Quest Diagnostics Inc. where he led all aspects of human resources for their Health Plans and national sales efforts in their 30,000-plus employee physician division. DeLuca’s experience also includes HR leadership roles for several Fortress Investments portfolio companies, and for Cendant Corporation’s Hotel Franchising and Consumer Travel Americas divisions.
In addition to AIG Benefit Solutions, DeLuca will provide HR leadership for SAFG’s Advisor Group and SAAMco units. He received a bachelor’s degree in Business Administration from Kutztown University in Pennsylvania, and is a certified Myers Briggs consultant.