On average, employers that practice employee recognition are 12 times more likely to see strong business results, according to recent research by Bersin & Associates, a provider of research-based membership programs in human resources.
Even employee engagement, productivity and customer service are approximately 14 percent better at respondents that practice employee recognition, the research finds.
"Nearly 80 percent of organizations unfortunately focus on ad-hoc or tenure-based recognition programs that fail to reinforce consistent messages or make a strategic impact," says Stacia Sherman Garr, principal analyst, performance management at Bersin & Associates and author of the research. "Used correctly, employee recognition is an important talent management tool that can help guide employee performance, maintain increased employee engagement, reduce employee turnover and ultimately drive business performance."
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