Publicly insured patients more satisfied with costs than privately insured

Most Americans are happy with what they pay for health care, according to a new report, but there’s a widening gap between which patients are satisfied.

A new Gallup poll finds that 59 percent of Americans overall are satisfied with the total cost they pay for health care, down just one point from 2011. Meanwhile, 39 percent say they are dissatisfied.

Medicaid and Medicare recipients’ satisfaction with what they pay for health care has risen to a new high the last two years, at 76 percent, while those who have private insurance have become slightly less satisfied, at 57 percent.

The lower satisfaction levels of those with private insurance may be due to rising premiums, Gallup notes.

Most, at 71 percent, say their costs have gone up in the past year, including 29 percent who say their costs have increased a lot. Meanwhile, 22 percent say their cost share hasn't changed, while 5 percent report a decrease. Since Gallup first asked the question in 2003, at least 69 percent Americans paying their health premiums say their personal share has increased.

The results are based on Gallup's annual Health and Healthcare poll, conducted Nov. 15-18.


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