COLORADO SPRINGS, Colo. – “It ain’t easy and it ain’tquick," acknowledged Don Cooper, president of TriFlex Corp., ofbuilding a fee-based insurance service.

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"But it’s well worth it,” quickly added Cooper, whose firm hasbeen navigating the fee-based market for years.

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If you’re a broker thinking about charging a fee, Cooper –speaking at the 2014 Benefits Selling Expo – you need to lay afoundation for charging one, he said. “You’ve got to add value (toyour company or your name) beyond transacting insurance.”

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Some of those improvements include:

  • Earning a professional designation like a Registered HealthUnderwriter or Registered Employee Benefit Consultant.
  • Never stop expanding your knowledge base.
  • Owning a quality resource library like Thomson ReutersCheckpoint or Registered Investment Advisor certificates.
  • Finding a mentor and learn from him or her.
  • Establishing strategic alliances with other professionals likelawyers and accountants.

Then you can take that knowledge and “put it in your pocket,” hesaid.

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After you’ve checked with your state’s insurance board andconsulted with legal counsel, Cooper suggested creating acompliance risk analysis, fostering employee engagement andcreating a long-range strategic plan for the employer.

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“You can lock out the competition with a three-year planningstrategy,” he told attendees.

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When you’re ready to make your presentation “it needs to be madeto the C-office decision makers,” he cautioned. “Human relationsdoesn’t make financial decisions.”

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Cooper said the presentation should be condensed into a two-pageor less executive summary and should provide adequate technicalsupport to substantiate your claims.

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He also stressed the importance of getting employees involved,the better to change some of their behaviors like lifestyle abusesand over-utilization of services.

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“It’s a long and difficult process,” he said.

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