(Bloomberg View) — I've been to two big gatherings of on-demand workers — the service-providers available through the apps of companies such as Uber, Lyft, TaskRabbit and Homejoy.
At the first meeting, last spring, drivers assembled in San Francisco to protest their treatment by Uber. They said the ride-hailing company was exploiting them. Uber staff members struggled to appease the disgruntled contractors, and the conversations were heated and tense.
I attended a very different kind of session this winter at the headquarters of Managed by Q, a New York startup that matches workers with companies that need office cleaning.
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