Some organizations may still be offering benefits programs that were designed several years ago and aren't fit for purpose anymore – especially in our current circumstances. (Photo: Shutterstock)

If this past year has shown us anything, it's that we – as employers and employees – are individuals. The pandemic has thrown everyone's personal and working lives together in a way never seen before. From tough work-from-home set-ups to illness and homeschooling, each employee will have had their own individual pressures to deal with that ultimately impact their work. A growing number of employers have taken action this year to take a more individualized approach to supporting their employees.

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