{
  "author": {
    "name": "Abbie Leibowitz",
    "webUrl": "/author/profile/abbie-leibowitz/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2017/09/13/high-touch-benefits-support-services-experiencing/",
        "title": "High-touch benefits support services experiencing a resurgence",
        "byline": " Abbie Leibowitz ",
        "kicker": "",
        "prettyDate": "September 13, 2017",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/abbie-leibowitz/",
            "name": "Abbie Leibowitz"
          }
        ],
        "kickerNode": [],
        "summary": "As organizations look to address both rising costs and complexity of health care, they increasingly turn to high-touch, personalized, live-agent support services.",
        "body": null
      }
    ]
  }
}