{
  "author": {
    "name": "Kara Alaimo",
    "webUrl": "/author/profile/kara-alaimo/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1,
    "social": [],
    "articles": [
      {
        "uri": "/2017/04/11/what-not-to-do-after-your-customer-is-battered/",
        "title": "What not to do after your customer is battered",
        "byline": "Kara Alaimo",
        "kicker": "",
        "prettyDate": "April 11, 2017",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/kara-alaimo/",
            "name": "Kara Alaimo"
          }
        ],
        "kickerNode": [],
        "summary": "What should a company do in a situation where its obvious theyve screwed up royally? Let's look at United's example.",
        "body": null
      }
    ]
  }
}