Health care reform and government-sponsored exchanges have accelerated the idea of choosing the best coverage, but actually making the best decision without professional counsel or a well-designed provider platform supported by strong broker and customer service is another thing altogether.
With the arrival of the Affordable Care Act, some predicted that health insurance brokers serving the industry and small group employers would become obsolete. Despite predictions of demise, licensed agents are arguably more essential than ever.
Brokers who want to compete and thrive in this increasingly self-service marketplace need to embrace technology as an effective way to improve customer service and build business.
Brokers who want to compete and thrive in this increasingly self-service marketplace need to embrace technology as an effective way to improve customer service and build business.
As we prepare to close the books on 2014, now is the time to start planning for 2015. Here are 5 tips for brokers on exchanges.
DebugScreen: mobile
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