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I just had my third conversation in two months on tone checking, so I figured this was something other people struggle with, too, and should offer up some friendly advice: If you don’t have a “tone checker” in your life, get one, hell, get five.

Last time I checked, you cannot read tone in email. Wouldn’t it be beautiful if when someone sent an email you read it the exact way they intended it to be? One of the things I suggest to many people in communicating is that you get a tone checker. I have many people who do this for me.

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