(Graphic by Chris Nicholls)

2021 was supposed to be the year offices opened back up. Some did, some didn’t, and some opened and then closed again as new COVID variants presented new threats. But whatever strategy a company chose, one thing holds true: the 9-to-5 office workday is dead. Flexibility, remote work and hybrid offices are the new normal.

The new environment comes with a whole host of pros and cons. Employees, happy to ditch the long commute (and for many, pants), succumbed to increased burnout as the line between work and home life blurred. And employers have struggled to maintain a sense of company culture and keep the lines of communication with workers open.

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Emily Payne

Emily Payne is the current deputy editor for ALM's Regulated Markets and former managing editor for BenefitsPRO. A Wisconsin native, she spent the past eight years writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.

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