One of your most important jobs as an employee benefits financial professional is helping clients choose a new retirement plan service provider. It can be a complex undertaking—part art, part science.
However, the process offers a great opportunity to build on your relationship with your clients, further understand their needs and help them—and their participants—make the most of this valuable benefit.
Next step: Meet face-to-face
After you and your client whittle the candidates down to the finalists—based on written responses to the RFP—it’s time to schedule meetings. A scorecard of some kind will help the group evaluate each provider’s presentation.