The hustler does the work that others won't. The non-hustler doesn't do work that is inherently difficult or unpleasant. The non-hustler does everything in his power to avoid difficult tasks, especially things that involve long, hard, focused work. The non-hustler hates unpleasant tasks and will go out of his way to avoid difficult conversations.

The hustler looks at difficult work as a challenge and an opportunity for growth. She doesn't try to avoid it but seeks it out, knowing that even if others won't do it, there is value in it. The hustler doesn't avoid unpleasant tasks, even if they mean having to deal with difficult people or situations.

Non-hustlers avoid responsibility for difficult outcomes. They instead prefer to allow others to put their necks—and names—on the line. They don't want to do what it takes to get things done, and they are deathly afraid of answering to someone if they fail.