Although virtual health care use rates for telemedicine services have returned to pre-pandemic levels, the use of mental health services through telemedicine remains high.
Although there have been many revolutions in the kinds of mental health treatments offered, the way that people receive mental health services has changed little since the days of Freud, if not Pinel. Patients see their mental health providers in person. It seems immutable. That is, until the coronavirus pandemic upended a system of delivery that had been in place for decades. Help is now just a phone call away.
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