2018 Broker of the Year Billy Potter is highly regarded as someone who listens before he speaks, and then delivers efficient, cost-effective solutions.
This year's outstanding brokers embrace disruption and new ways of thinking about the benefits industry, and they emphasize their roles as consultants who provide a range of services.
Katie Smith is the first chief ethics and compliance officer at Convercent, and has brought with her some new ideas about how to use technology to improve E&C.