A quality EAP should have:

  • Face to face, personalized service
  • knowledgeable, licensed clinicians
  • Certified Employee Assistance Professionals and Substance Abuse Professionals on staff
  • Providers who specialize in child, adolescent, family, marital and substance abuse issues.
  • the ability to properly manage mandatory or supervisory referrals
  • Critical Incident Stress Debriefing
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