The majority of the U.S. shift workers feel positively about their work – but where they live and what they do makes a significant impact. Deputy, the world’s leading workforce management platform for hourly work, recently shared its third annual Shift Pulse Report – a nationwide snapshot of how U.S. workers are feeling and why that matters.
With rates of employee burnout at an all-time high, 68% of Gen Z workers are turning to “micro-retirements” or multi-long breaks, as a solution to combat burnout and address systemic workplace stress. While employee sentiment is a leading indicator in predicting employee burnout, improving employee happiness is crucial to combatting this latest trend.
The study data reveals that nationwide, nearly 79% of workers say they feel good or amazing about their work with states like South Carolina, Virginia and Utah leading the way. The report shows that investments in flexible scheduling and improving culture have had huge benefits in employee morale and retention rates.
Conversely, states like North Dakota, New Mexico and Vermont reported significantly lower net happiness scores, with some trailing the national average by over 20 percentage points. The report found that many workers feel unsupported, overstretched and unseen.
When it comes to specific roles, the study revealed that workers in the tobacco, e-cigarettes and marijuana industries reported the highest rates of happiness in their roles. These industries were followed by catering, cafe/coffee shops and dental offices.
The sectors where employees reported the lowest happiness rates were led by pharmacies, with 13.93% of employees reporting they were unhappy – followed by delivery and postal services, animal health and medical clinics.
The report found that businesses who offered their employees better shift visibility and flexibility reported significantly higher team morale overall.
While rates of burnout continue to rise, organizations will need to reevaluate the emphasis they put on ensuring that their hourly employees are satisfied and happy.
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