Microsoft has become the latest company to launch a venture using artificial intelligence to help consumers navigate the health care system. On Thursday, the software giant announced the formation of Copilot Health, an AI assistant that helps consumers review medical records, prepare for doctor appointments and access personalized insights based on their health data.
"Copilot Health doesn't replace your doctor," according to the launch announcement on Microsoft AI. "It makes every minute you have with them count more. You arrive prepared, with the right questions, the right context and the confidence that comes from better understanding your own body. Copilot Health brings together your health records, wearable data and health history into one place, then applies intelligence to turn them into a coherent story."
Included in individual health profiles are:
- Activity levels, sleep patterns, vital signs and other trends from more than 50 wearable devices, including Apple Health, Oura and Fitbit.
- Health records from more than 50,000 U.S. hospitals and provider organizations through HealthEx, including visit summaries, medication lists and test results.
- Comprehensive lab test results from Function.
The company said it has improved the quality and reliability of answers to consumer questions by drawing upon information from credible health organizations across 50 countries, as verified by its clinical team, using principles independently established by the National Academy of Medicine. Responses include clear citations with easy links to source material, along with expert‑written answer cards from Harvard Health.
"We've also made it easier to find a doctor that accepts your insurance," the announcement said. "Copilot Health connects to real‑time U.S. provider directories so users can search for clinicians by specialty, location, languages spoken and insurance coverage."
Microsoft is making Copilot Health available through a phased rollout with a waiting list for enrollment.
The application of AI to consumer health care has expanded rapidly in early 2026. Amazon recently put a new kind of AI system on its patient services team. Amazon One Medical, the company's primary care medical practice, is now using the agentic Health AI system to help patients schedule appointments, understand lab tests and manage prescriptions.
Medical offices soon can use artificial intelligence tools from Amazon to prepare and submit health insurance claims. The company said its new package of AI-based support services tools for health care providers lists procedures provided during a patient visit and the diagnoses and attaches the diagnostic and procedure codes used in the billing process.
CVS Health recently announced a partnership with Google Cloud to launch Health100, an AI-native consumer engagement platform designed to provide a connected, proactive and personalized health care experience. Operating as a health technology services subsidiary of CVS Health, the initiative will deliver an integrated platform that leverages agentic artificial intelligence to enable consumers to engage seamlessly with pharmacies, care providers, insurers, pharmacy benefit managers and digital health tools.
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