Paying the claim after paying the claim - with Jordan Hersh 

This week's episode features a conversation with Jordan Hersh, Vice President of Enterprise Solutions at Valenz. Renegotiating out-of-network claims can provide cost savings to members. Jordan also explains how offering discounts can help ensure timely payments. If insurers communicate the benefits of staying in-network and offering incentives, this can avoid confusion about the EOB and arm members with the knowledge of how post-claims adjudication works.