Once upon a time, there was a producer who built a nice book of business. But one night, as his dream self sat counting commission checks, there was a pounding at the door.
The new environment in which we are operating demands an ability to thrive in an environment that encourages constant change. More than simply being fast, you must become an agile organization with a clear sense of direction.
The financial reward for mediocrity in our industry has been way too high. It has built a false sense of security, resulted in very fragile business models, and covered up a lack of leadership.