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Some of us in the insurance and benefits business tend to think we know everything. Can you imagine that? Though I’ve been in insurance since the Baltimore Colts of the NFL moved to Indianapolis, I’m still in learning mode. It’s pretty tough, even for a genius like me, to keep up with the various company benefit changes, underwriting requirements, and paperwork needed to write business. That’s why your insurance company representatives are a great resource, aside from buying you lunch or giving you a sleeve of golf balls every so often.

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