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  • Be coachable: how brokers can stay out of their own way

    Eric Silverman | April 25, 2018

    Trust the experts to know how to overcome objections and close the sale.

  • Best Practices

    What we can learn from the travel, entertainment and transportation industries

    Vinay Gidwaney | April 14, 2018

    At this year's BenefitsPRO Broker Expo, Vinay Gidwaney will be discussing how the insurance industry will be affected by the same disruption that has revolutionized the travel and entertainment industries.

  • Commentary

    Expo preview: The tower of benefits misery

    Doug Layman | April 14, 2018

    A high percentage of employees view all of the information given to them at open enrollment as “the tower of benefit misery.” Really? Employers should be offended; so should brokers and consultants.

  • Apply now to compete in the broker smackdown!

    David Contorno | April 14, 2018

    Have an innovative cost-containment strategy you want to share (or show off) with the industry? We're looking for you to join us at the 2018 Broker Expo!

  • Analysis

    What are the biggest challenges of benefits engagement?

    Katie Kuehner-Hebert | April 12, 2018

    “The more the merrier” does not always apply when it comes to benefits, especially if it results in confusion and low employee engagement.

  • News

    3 provisions in the latest ACA parameters that agents and brokers should know

    Allison Bell | April 12, 2018

    CMS has now completed work on a 523-page ACA "benefit and payment parameters" package. Here are three things to know.

  • News

    Georgia law mandates broker commissions for health insurance sales

    Marlene Satter | April 09, 2018

    The law would also allow insurers to stop paying commissions for individual coverage sold during an ACA special enrollment period.

  • News

    Medicare Advantage payments to see 3.4 percent increase next year

    Zachary Tracer | April 03, 2018

    Including changes based on how sick or healthy people are, the total increase in payments to insurers is estimated to be about 6.5 percent, on average,

  • Research

    Recommendation tools make a big impact on employees' benefit selection

    Marlene Satter | March 15, 2018

    Employees are more likely to purchase products recommended to them than those who bypass the recommendation engine and shop on their own.

  • Best Practices

    Behavioral enrollment, part 2: Influence

    Marty Traynor | March 14, 2018

    Last month, we considered some principles of behavioral economics as they apply to enrollment. This month, let's consider techniques to help influence employee behavior.

Load More 🔽
  • News

    New personas help HealthCare.gov team explain enrollment scenarios

    Allison Bell | March 13, 2018

    HealthCare.gov managers are warning agents against enrollment fraud using hypothetical characters and situations.

  • Research

    Generational differences in benefit preferences

    Emily Payne | March 06, 2018

    When it comes to voluntary benefits, millennials have different priorities than Gen Xers and Boomers.

  • Best Practices

    What are the attributes of a good voluntary benefit?

    Gil Lowerre and Bonnie Brazzell | March 06, 2018

    There are at least two components common to most successful products: benefit strategy relevance and program mechanics.

  • Analysis

    HDHP adoption rate lower than expected

    Marlene Satter | March 06, 2018

    While employers had hoped HDHPs would prove popular with employees and help to shift health care costs to workers, employees aren’t buying into it.

  • Editor's Letter News

    Welcome to the newly redesigned BenefitsPRO website

    Paul Wilson | February 28, 2018

    Take a look at our newly redesigned BenefitsPRO.com website. We're excited about it and hope you will be too.

  • Analysis

    Premiums, uninsured rate going up under Trump admin ACA changes

    Jack Craver | February 27, 2018

    Recent revisions to the Affordable Care Act are going to make health insurance more expensive for those purchasing plans through the ACA exchange, according to a study by the Urban Institute.

  • Premiums, uninsured rate going up under Trump admin ACA changes

    Jack Craver | February 27, 2018

    Recent revisions to the Affordable Care Act are going to make health insurance more expensive for those purchasing plans through the ACA exchange, according to a study by the Urban Institute.

  • Best Practices

    3 must-have cost-saving services for employees

    Kim Buckey | February 26, 2018

    To help keep employee out-of-pocket spending low and reduce company health care expenditures, employers need to provide their people with the tools and resources needed to make informed decisions.

  • Commentary

    A new way to wreck Obamacare

    The Bloomberg Editors | February 26, 2018

    The Trump administration's latest strike on the Affordable Care Act is an impressive combination of bad policy and bad faith.

  • How to have an uncomfortable conversation with your client

    Piyush Patel | February 22, 2018

    When a client's behavior is cause for an uncomfortable conversation, it shouldn't be a surprise when it takes place.

Load More 🔽
  • What can TPAs do for an employer's medical costs?

    Katie Kuehner-Hebert | February 21, 2018

    Instead of juggling all of the various parties within the workers compensation world, employers might be better off working with a third-party administrator, according to a new whitepaper.

  • The insurance broker's list of banned words

    BenefitsPro Editors | February 20, 2018

    We asked our audience, what word or phrase would you like to see eliminated from the industry, and why?

  • The rise of the insurance chatbot

    Fazi Zand | February 16, 2018

    So ascendant is the humble chatbot that some retail industry pundits are describing 2018 as the year of AI and voice technology.

  • Sharing success... and failure

    Kevin Trokey | February 15, 2018

    For the first time in I don't know how long, benefit brokers and advisors are utilizing some truly exciting ideas and strategies on behalf of their clients

  • Younger workers not seeing the importance of vision benefits

    Emily Payne | February 13, 2018

    According to the most recent survey on vision benefits from Transitions Optical, millennial and Gen Z employees are significantly less likely to enroll in or utilize a vision plan than their older peers.

  • How to design an engaging employee wellness program

    Sam Salbi | February 13, 2018

    Employee engagement in health and well-being programs is a challenging goal to the majority of plan sponsors. Breaking down the process into individual steps can help employers be more successful with their efforts.

  • Reference-based pricing: 4 steps to successful implementation

    Emily Payne | February 12, 2018

    More companies are taking note of the RBP model, which has been around for years, but only recently has seen increased viability and appeal.

  • Can fertility benefits give companies the recruiting edge?

    Jack Craver | February 07, 2018

    More employers view coverage of fertility treatment as a key benefit to attract and retain skilled workers.

  • Raising the bar: benefits consultants discuss groundbreaking ideas

    Paul Wilson | February 07, 2018

    Top benefits consultants, health care professionals and solution providers recently met in Tampa, Florida to discuss ways to fix America's broken health care system. Here are some of the highlights.

  • 3 ways to maximize participation rates in voluntary benefits

    Gil Lowerre and Bonnie Brazzell | February 05, 2018

    Eastbridge's 2017 Voluntary Participation Rates Spotlight report found that just over half of participating carriers have seen participation rates increase over the past two to three years, and the majority expect this trend to continue.

Load More 🔽
  • 10 ways for you and your customers to rethink costs

    BenefitsPro Editors | February 01, 2018

    Today's most successful brokers are the ones who are looking for new ways to keep costs low, rather than just a quick fix to hold them over for the year.

  • Illusion, introspection and insecurity

    Kevin Trokey | February 01, 2018

    For the first time in I don't know how long, benefit brokers and advisors are utilizing some truly exciting ideas and strategies on behalf of their clients

  • Are you tracking participation rates?

    Gil Lowerre and Bonnie Brazzell | February 01, 2018

    Eastbridge's 2017 Voluntary Participation Rates Spotlight report found that just over half of participating carriers have seen participation rates increase over the past two to three years, and the majority expect this trend to continue.

  • Renewing stoploss policies: 10 questions to ask

    Chris Renz | February 01, 2018

    Self-insured plans have been around for a long time, but have received more attention in recent years as employers look for ways to keep their health care costs in check

  • 5 workplace well-being trends to watch

    Ann Wyatt | February 01, 2018

    From technology advances (especially those in the wearable-tech space) to increased corporate interest and more media coverage, workplace well-being programs are on everyone's minds these days.

  • 4 steps to implementing a reference-based pricing program

    Emily Payne | February 01, 2018

    Is reference-based pricing the future of the health care industry? There are too many fluctuating variables currently in play to say for sure, but one thing is certain: it has a lot of appeal.

  • Enough already!

    BenefitsPro Editors | February 01, 2018

    What word or phrase would you like to see eliminated from the industry, and why?

  • The Amazon collaboration: 5 thoughts for benefits brokers

    Tonia Degner | February 01, 2018

    As a previous senior manager at Amazon, I have great confidence in this collaboration. Here are five thoughts about this partnership and its future success.

  • Using AI for health care cost prediction and prevention

    Rick Ramos | January 30, 2018

    To make a dramatic impact on health care, we have to start from the beginning and the way each one of us engages with the health care system. From there, we can create the full chain to predict, preempt and proactively guide people to better care at a lower cost.

  • Increasing number of law firms implementing wellness initiatives

    Meghan Tribe | January 30, 2018

    The number of articles and press coverage surrounding the reality of workplace stresses and stress management issues are not unique to the legal profession, but they happen with greater frequency.

Load More 🔽
  • 4 large-employer benefit trends in 2018

    Dan Cook | January 30, 2018

    Theres a significant shift occurring in benefits packages offered by large employers. The focus is no longer all about plan cost containment. Instead, offering more choices to employees appears to be driving the benefits trend.

  • 10 tips on innovation and disruption

    BenefitsPro Editors | January 29, 2018

    2018 is poised to be a year of major changes (and challenges), and the brokers who bring the most innovative ideas to the table will find themselves coming out on top.

  • Health care plans good, health care system bad, employees say

    Marlene Y. Satter | January 29, 2018

    While they regard it as the most critical issue in the nation, U.S. workers rate the health care system poorly, according to a new study by the Employee Benefit Research Institute and Greenwald & Associates.

  • Disruption in 2018: A tale of two industries

    Dax Craig | January 26, 2018

    We're witnessing an industry coming to terms with the reality that innovation is critical to sustaining and growing a profitable book of business. This shift has divided the industry, with polarizing viewpoints shaping the trajectory of the market.

  • 10 tips to help you think more like a consultant

    BenefitsPro Editors | January 25, 2018

    The rapidly changing health care landscape has rendered the transactional relationship between brokers and clients obsolete -- now you need to think like a consultant.

  • 10 basic tips to improve your sales prospects this year

    BenefitsPro Editors | January 23, 2018

    It doesn't matter whether you're new to the broker industry or a 20-year veteran -- if you don't know why you do what you do, you can't expect your prospects to understand it either.

  • What does your renewal meeting conversation sound like?

    Kevin Trokey | January 23, 2018

    There are a lot of employers out there who have had some really bad renewal days as they meet with their traditional benefits broker, but increasingly, there are other employers out there having very unexpected and exciting days.

  • 10 tips to improve your online and social presence

    BenefitsPro Editors | January 22, 2018

    What's your business's online presence look like? In the social media age, a broker without a social presence is going to be left in the dust.

  • 5 social marketing tips for insurance agents in 2018

    Rick Fox | January 19, 2018

    Communicating your unique value proposition over social is one of the primary ways you give prospects and current clients the chance to experience your brand.

  • Medicare plan sales clobbered full-cost individual medical

    Allison Bell | January 18, 2018

    A pioneer in efforts to sell health insurance through the web, eHealth Inc., gave its assessment Tuesday in a preview of the company's earnings for the fourth quarter of 2017.

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Resources

  • Social Media Playbook: 10 Best Practices for Brokers

    From Assurity Life Insurance Company

    Find out how to use social media as an effective professional tool to promote yourself and your business.

    Download Resource ›

  • HSA Bank Health & Wealth Index

    From HSA Bank

    This comprehensive study examines key research findings that will help you ensure your clients’ employees live healthier now and in their retirement.

    Download Resource ›

  • How to Help Your Clients Be Prepared for DOL Audits

    From ThinkHR

    Do you know what your clients need to do to be prepared for a DOL audit? Get more information to help them avoid costly consequences.

    Download Resource ›

  • The Expanding Role of a Benefits Broker

    From BenefitMall

    Discover why and how you must evolve to better meet your clients' changing needs.

    Download Resource ›

  • 2018 Specialty Drug Trends: What Brokers Should Expect

    From Truveris

    Help clients better understand the rising costs of specialty medication and how to ease the burden on employees.

    Download Resource ›

  • The Training Solution That Can Save Your Clients Thousands

    From ThinkHR

    Your clients’ employees want more learning opportunities and you can show your value by helping clients improve their training programs.

    Download Resource ›

  • 3 Key Steps to Off-Cycle Sessions with Clients

    From ArmadaCare

    Is your off-cycle strategy on point? Use this tool to prepare for off-cycle client meetings.

    Download Resource ›

  • Cyber Security 101: Coaching CEOs

    From CyberScout

    Data breaches can come from many different entry points, and it’s usually not the IT department. Your clients need a well-thought out, well-executed plan in place now.

    Download Resource ›

  • Find the Answer to High Deductible Health Plan Grumbles

    From ArmadaCare

    High deductible health plans help lower premiums, but also bring new frustrations in rising out-of-pocket costs. Learn how to offer a different solution for clients and their employees.

    Download Resource ›

  • Growing Your Voluntary Portfolio the Right Way: Strategies for Introducing New Benefits

    From CyberScout

    Learn how to maximize efforts and avoid wasting time while expanding your voluntary benefits portfolio.

    Download Resource ›

  • 10 Ways to Save Your Clients from Competitors

    From ThinkHR

    Don’t lose your clients to the competition. Act now to build a rock-solid wall of retention around your book of business.

    Download Resource ›

  • Networking: 4 Questions to Ask Yourself

    From Assurity Life Insurance Company

    Don’t be left behind if you’re unfamiliar with modern networking know-how and social media best practices. Get better networking skills now!

    Download Resource ›

  • Fixed Indemnity Medical Plans: How to Cover Hourly Workers

    From BCS

    Help your clients with hourly workers provide medical coverage for those employees, while still protecting their bottom line.

    Download Resource ›

  • After a Tough Renewal Season, Time to Get Back Out There and Prospect

    From ThinkHR

    Don’t let this time go to waste -- now is the time to talk to potential clients left aching after a troublesome renewal period.

    Download Resource ›

  • Video: How to Make a Healthcare Broker's Day Smoother

    From ArmadaCare

    A broker’s day is never boring, but there are steps you can take to make it easier.

    Download Resource ›

  • Broker Tool: Help Clients Understand Updated HIPAA Rules

    From ThinkHR

    What you and clients don’t know about HIPAA compliance could hurt. Make sure your clients have the information they need.

    Download Resource ›

  • Solving the Healthcare Cost Seesaw Dilemma: What's a Trusted Consultant to Do?

    From ArmadaCare

    It is difficult to help your clients overcome both rising benefits costs and the hidden costs of recruiting and retaining talent. Discover solutions now.

    Download Resource ›

  • Five Key Areas Where Brokers Can Make an Enormous Difference

    From ThinkHR

    Learn how focusing on delivering the type of results that employers need or desire can increase competitive advantage in the marketplace.

    Download Resource ›

  • Tips on Getting Your Foot in the CFO's Door

    From ThinkHR

    Getting in front of a CFO can be the final piece of the sales puzzle, but brokers need to be prepared. Use these tips and a checklist to ensure you can do just that.

    Download Resource ›

  • Don't Just Deliver Bad News -- Solve Insurance Problems

    From ThinkHR

    Tough news about rate hikes doesn’t have to wreck your client relationships. Learn how to use bad news to show you’re an ally.

    Download Resource ›

  • Tips to Show Your Value to Clients, Throughout the Year

    From ThinkHR

    Learn how to illustrate your true value all year and grow your business!

    Download Resource ›

  • 3 Key Steps to Retaining Clients

    From ThinkHR

    Use these tips to ensure your clients remain loyal because of your value, not because of your quotes.

    Download Resource ›

  • Your Renewal Nightmare -- There's a New CFO in Town

    From ThinkHR

    A management shake-up doesn’t automatically mean you will lose a client. Learn how to overcome this tough challenge and keep your important accounts.

    Download Resource ›

  • Your Renewal Nightmare: Losing a Top Client

    From ThinkHR

    Keep competitors from scooping up your best accounts by showing clients your value.

    Download Resource ›

  • Broker Tool: Why Critical Illness Insurance?

    From Assurity Life Insurance Company

    Help your clients and their employees understand the difference critical illness insurance can make when these types of illnesses happen.

    Download Resource ›

  • Help Clients Say Goodbye to Out-of-Pocket Healthcare Expenses

    From ArmadaCare

    Use this infographic to learn a new strategy that helps your clients combat out-of-pocket healthcare expenses.

    Download Resource ›

  • Why Offering Executive Medical Reimbursement Remains a Viable Option

    From ArmadaCare

    Your clients can still offer executive health plans in a post-ACA landscape. Discover how it's still possible.

    Download Resource ›

  • Benefits by the Numbers

    From ArmadaCare

    With so much change going on in the benefits industry, this infographic is a handy tool to keep in your back pocket.

    Download Resource ›

  • 4 Hot Health Insurance Trends

    From ArmadaCare

    As you work with clients, it is important to understand how these trends are influencing the benefits world.

    Download Resource ›

  • Do the Math: Out-of-Pocket Healthcare Costs

    From ArmadaCare

    Your clients’ top performers are likely spending over $10K on healthcare expenses each year on routine expenses alone. Watch this video to see how it adds up!

    Download Resource ›

  • 10 Things to Eliminate from Your Group Insurance Vocabulary (and What to Say Instead)

    From Assurity Life Insurance Company

    You know how this industry works, but your clients may not. Remove these 10 terms from your vocabulary to reassure clients.

    Download Resource ›

  • How to Choose an Insurance Carrier: A Broker Checklist

    From Assurity Life Insurance Company

    Even if you’re not actively searching for a new carrier, this checklist can help you make sure you’re in the right place, with the right people, and at the right company.

    Download Resource ›

  • 9 Reasons Why Your Clients Should Offer Voluntary Benefits

    From Assurity Life Insurance Company

    Help clients understand how offering their employees voluntary options enriches their organization and brings in better talent.

    Download Resource ›

Browse More Resources →

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