The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success.
If you are looking for some motivation, you’ve come to the right place. Get ready to be wowed by Helen and Jeanora, the newest members of our Wonder Woman Crew!
Now more than ever, it's imperative for brokers to customize solutions for clients. Brokers who lack the savvy to build more cost-effective and robust health plans will lose to their more innovative competitors.
Kareim is a true thought leader in the health insurance industry and his team at Great Lakes backs up their talk with execution. I wanted to have Kareim on because I knew he'd have some sage advice for advisors who are looking to improve -- and he didn't disappoint!
This episode of the #RockstarsRocking podcast features the rockstar duo Reid and Heidi and Reid Rasmussen, Co-Founders of freshbenies, out of the Dallas-Fort…
This week’s episode presents key insights into where the rising musculoskeletal claims are coming from and how we can prevent them. Melissa Gill, owner…
The cost of health care is increasingly a burden for individuals and their families. This reality should lead us to ask some critical questions, not only about what solutions we’re offering, but also about what experiences we’re creating for individuals.
As society adapted to the pandemic, we have seen a constantly changing legal landscape that has left employees on uneven footing while trying to navigate financial and legal matters. This evolution, combined with the increased use of technology, has resulted in several new areas of focus in the employee benefits space.
Benefit advisors, employers, and carriers need smart strategies to continue delivering valuable health benefits to help retain workers while also protecting the bottom line.
Unlike some perks from pre-pandemic times, non-insured benefits are an equalizer whether employees are in the office, working remotely, or on a hybrid schedule.
Brokers are experiencing an increase in demand for level-funded plans, which are an exciting offering providing predictability, funding diversity and innovation to their portfolio.
When COVID-19 hit, we were pushed out of our comfort zone. We had to react and pivot quickly. In all aspects of our business, we had to find new, creative solutions to meet our clients where they were – at home!
When I met Genevieve and Robyn at the Broker Expo in August, I was in awe of their presence, demeanor and their sense of calm. It’s no surprise that these ladies have both learned a great deal about balancing their lives as they take on new challenges.
During this upcoming open enrollment season, workplace benefits can play a key role in helping the industry deliver on its promise of protecting American families.
I met all three of these great women while attending this year's BenefitsPRO Broker Expo! Always so great to meet some new women in our industry, whether they are just starting out on their career path or transitioning from another one.
I left this year’s Expo with a renewed appreciation for face-to-face connections with industry partners. Much of the conference focused on resiliency and how we, as benefit specialists, can shift our focus to support clients and partners in new ways. Today, I’m sharing some key takeaways…
Although it’s a complicated issue, there are tangible, immediate steps that health plans, brokers and benefits managers can take to proactively curb ER misuse.
Looking at the most common types of legal benefits available to employees, it’s important to recognize that they can be decidedly different when it comes to service levels and access to attorneys.
The insurance industry needs to embrace technology, as remote work becomes the norm and not the exception. Being able to leverage tools and platforms to bring you closer to clients, even if you’re not in the same room, is a gift.
Brokers can help employers and employees thrive by working with their clients to make the best out of their HDHP, and by presenting a no- or low-deductible plan option this next open enrollment season.
When brokers present plan options that will dazzle their clients with radical customer service, everyone wins. So how do you identify plans and providers that are likely to exceed your clients’ expectations?
In recent years, many industries have undergone a rapid digital transformation as consumers have demanded access to the latest technologies. The pandemic…
As employers and employees lean more on brokers and consultants to be their trusted advisors during a crisis, it is crucial to understand how data can be used to prepare for the next disaster.
Some of the ladies who have inspired me during this year have been Deborah, Nancy and Lisa. They have each pivoted, as needed, and become and supported colleagues and clients, when called upon. Check out what they have been up to!
This article discusses how people neglecting maintenance care due to the pandemic will impact employers, and examines the impact that adopting digital health solutions can have on managing and improving health outcomes.
Brokers and benefit advisers must be aware of digital health trends, so they can help employer groups design a digital health ecosystem appropriate for COVID-19 and beyond.
The intersection of the pandemic and presidential election has (and will) significantly change health care coverage and how medical benefits will be purchased in the near-term.
By leveraging data, not just to describe an outcome but to take automated actions, brokers can remain competitive and offer a more personalized approach to benefits plans development.
When you consider quality in health care, it’s easy to be influenced by shiny objects like marketing, advertising and the familiarity of brand names. Umm, sounds a lot like shopping for anything else, right?
As first quarter comes to a close, I’m feeling encouraged. It seems like shifts that needed to happen have been made and women like Amy, Laura and Keri continue to be inspirational beacons.
Though 2020 did present considerable challenges, it managed to provide some lessons on how to better engage employees during future open enrollment periods.
We are seeing the employee benefits industry adapting rapidly to meet these demands by providing a greater emphasis on integrated leave management, flexible benefits and digital customer experience.
Brokers and employers must take note of the following trends and expectations to ensure they are prepared to meet an emerging demand for better vision solutions and benefits from their employees – whether the work continues from home or back in the office.
Employees are searching for a lifeline, someone to talk to and a plan to get back on track – and employers are in a position to help them by offering benefits that answer their call for help.
In this increasingly costly health care environment and highly competitive workplace, how can benefits advisors and employers in the small to midsize business arena affordably provide optimal health care benefits that retain, as well as recruit and reward, key employees?
Big Pharma is one industry that took the opportunity to give themselves a raise amidst the pandemic, during a time when many families couldn’t even afford to put a roof over their head.
Doug Hetherington has done what many of us have said was impossible. He has created a collaborative approach to providing group health benefits that brings together employers, employees, and health care providers.
The new normal for brokers is assisting their clients with benefits that work in our changing world. One priority is helping health care professionals ensure their income protecting disability insurance policies are up to date.
Health care remains one of the biggest line items in every organization’s budget, and it falls to benefits brokers to help their clients figure out how to manage costs in this critical area.
I’m ready to turn the page and look towards 2021 all bright eyed and bushy tailed and excited for new things to come. Let me introduce you to Cansada, Jenna and Emily!
I have talked with many mavericks over the last few months. In a series of four vignettes, I am happy to share some key insights and a look into the philosophies and paradigms that make someone a maverick of health care.
In times like these, it’s imperative that employers and benefits advisors ask themselves, how can we create a digital enrollment experience that is efficient and cost effective and will help ensure employees understand the benefits offering?
This month, I get to introduce you to Laura and Cortney. These women reflect not only on the positives that have come out of this year, but how they are developing their passions to drive them forward into 2021.
Remaining competitive and increasing revenue is more challenging than ever for brokers and consultants, but expanding individual coverage offerings is one area of opportunity to meet demanding needs.
Change is happening. This is both a good and welcomed shift that has raised an interesting question for boards and executives: Should we tie bonuses to diversity and inclusion goals?
This month, I get to introduce you to two more women who have taken growth to heart and are looking for the best ways to be successful. Gretta and Lindsay have both taken their practices to the next level by looking not only inside, but to the outside, as well!
There are a variety of ways in which benefits advisors can work with employers to enhance their offerings, including access to a variety of services that help foster emotional well-being and provide value to employees from day one.
Sean Schantzen predicts what the future may hold for the insurance industry and the tools and techniques needed to meet those changes.
Listen to part one: What top advisors are doing today - with Sean S
If you have been looking for new ways to stay competitive during renewal and open enrollment season, check out the following overview of the top three strategies to improve group retention.
Here are four approaches to connecting with HR leaders during this pandemic that can help inspire you, as you think differently about how to best nurture relationships with your clients.
I’m really excited to introduces you to these fine women this month who are keeping it real in the world of COVID, home schooling and just being rockstars in our industry. Please welcome Sarah, Robin and Sarah to the fold!
We should celebrate the ADA and the societal changes it has brought. From expanded employment opportunities for disabled individuals to increased accessibility, including the widespread installation of gently sloping ramps that benefit people of all ages as well as the differently abled.
If you are looking to be inspired by more women in our industry, please meet Bobbie and Diedre. Both women are breaking down barriers for women in our industry with personal impact and mentorship.
The following are some approaches to consider for current times and any future crises that could impact the industry or individual workers in the future.
How will you help your clients engage employees when it comes to informing them about their annual benefit options? Without in-person meetings, what’s the next best thing to being there?
To learn more about how COVID-19 will influence employers’ plans for their benefits, LIMRA surveyed over 1,000 U.S. employers that offer benefits in late May 2020.
Happy Birthday, WTGNL fans! Can’t believe we have been in circulation for four years now? Please welcome Rachel, Kristina and Danielle to our tribe and check out the amazing things they are doing for our industry.
However, HR leaders can find themselves caught between a rock and a hard place – attempting to reduce benefits costs without leaving employees vulnerable. Benefits consultants and advisors are in a unique position to help their clients make this decision
As states have started to re-open, many industries are assessing the damage that has been done and are even analyzing ways their industry might be changed forever.
This month, I get to introduce you to a couple of ladies who are working to make things a little more innovative during this crazy time. Have fun checking out what Amanda and Kathy are doing right now to better our industry!
Your self-funded employer clients may have more options than they think to continue serving members' health care needs, even with the uncertainty and unparalleled strain the pandemic is placing on their business and the work their members do.
With the proliferation of scams in the midst of the coronavirus pandemic, how do caregivers stay on top of that and everything else? Among the clients you work with, chances are many of their employees who are caring for others are facing these challenges more than ever.
Steve Purkapile, Terry Reams and Mark Guajardo
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April 27, 2020
As the COVID-19 pandemic continues to spread through the U.S., employers must be as mindful of the state of their self-funded health plan as they are the health of their employees. Here are key steps to ensure the plan’s financial viability during this crisis.
One of the things that has kept me going during quarantine is connecting with the incredible women from our industry who are still able to share some great ideas with me about what they are most proud of in the last 12 months.
Is a $0 visit fee telehealth service considered significant care? Regulators have not answered this question, although millions of Americans have access to telehealth and HDHP plans.
In the past few weeks, key industries for voluntary benefits such as restaurants, hotels, public schools, and other service sectors have shuttered for an indeterminate period of time. And unfortunately, voluntary benefits are disproportionately skewed towards these hourly workers and sectors.
Nancy Reardon, Chief Strategy & Product Officer, Maestro Health |
September 24, 2019
SPONSORED BY MAESTRO HEALTH. In an effort to do something about this paradigm shift and truly reclaim control of healthcare, many employers are turning to modern self-insurance models.
Three lessons health insurance incumbents can learn from the auto insurance industry to better meet customer expectations, boost sales, and ensure long-term competitiveness.
Ongoing shifts have motivated many expert advisors, thought leaders, and health care entrepreneurs to seek better ways to deliver health care to employees, with the goal of reducing costs for the employer and the employee while improving care delivery and outcomes.
Direct primary care physicians are able to achieve better access to medical care, better quality of care, and lower overall health care costs because they can offer their patients both immediate access and more time.
Given the positive impact that preventive care can have on oral and eye health, brokers and consultants should encourage employers to consider the following steps.
Why a 401(k) option is a valuable part of a competitive recruitment strategy for your clients, especially for groups trying to attract younger workers.
What exactly do millennials want from their benefits? And how do they go about deciding which benefits to choose? The results of a new study may surprise you.
Plan design is the answer; it is an upward climb, it is not an easy path, it requires an expert with experience, it is not going to be an instant fix, and the climb to the top may require training and muscle memory, but it is beautiful.
I was recently given the fantastic opportunity to participate in two outstanding panels and share center stage with some of our most decorated peers in…
I recently attended the Ascend Conference in Nashville and Q4Live in Tampa and was pleasantly surprised to find an enormous amount of collaboration and discussion among industry leaders who were freely giving away their special sauce.
Reference-based pricing plans can result in significant savings, but there are a few common concerns employers have when they first hear about self-insuring and reference-based pricing.
There are multiple strategies for employers to implement cost containment concepts in their self-funded plans. Here are a few of the approaches we've seen self-funding vendors use.
Critical illness insurance was born due to the soaring medical bills people found themselves shackled with after surviving a critical health event, such…
Remember, you’re not always the expert, nor do you have to be. However, by staying true to and aligning with your company’s core competencies, you can better gauge the right time to bring in help.
If you are looking for some motivation, you’ve come to the right place. Get ready to be wowed by Helen and Jeanora, the newest members of our Wonder Woman Crew!
Similar to a game of chess, it’s imperative that brokers understand the lay of the land and brainstorm various approaches before making their first move.
Companies that have been providing RBP solutions and member support to health plans over at least the past 10 years have been collecting unique and valuable data. Now, these companies are on the precipice of delivering more advanced RBP solutions by harnessing the power of artificial intelligence (AI) to positively impact member experience.
Now more than ever, it's imperative for brokers to customize solutions for clients. Brokers who lack the savvy to build more cost-effective and robust health plans will lose to their more innovative competitors.
Kareim is a true thought leader in the health insurance industry and his team at Great Lakes backs up their talk with execution. I wanted to have Kareim on because I knew he'd have some sage advice for advisors who are looking to improve -- and he didn't disappoint!
The top costs include $6.6 billion in productivity losses, $895 million associated with cesarean section deliveries, $350 million for increased hospital stays.
In the midst of what is being coined “the Great Resignation,” employers and brokers will need to be more strategic than ever when it comes to attracting…
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