The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success.
This episode of the #RockstarsRocking podcast features my good friend, rockstar Michael Hart, Employee Benefits Consultant with Dillingham Benefits, out of the Oklahoma City area.
I’m excited to introduce you to Jessica, Crystal and Jessica as they share the shifts they have made along the way that are making big impacts in our industry as well as their own lives.
In this episode, we discuss the issue of people avoiding necessary medical care due to financial constraints, which can lead to worsening health and hospitalization.
In this week's episode, Simple Pay Health co-founder Wally Gomaa discusses the main difficulties facing the health insurance industry. He sees a lack of transparency and complexity, but he also sees stakeholders working to develop a better healthcare model.
This week’s episode is about optimal medical therapy, a term used to describe the best possible medical treatment for patients with the goal of improving their health and reducing the risk of complications.
By shifting a client’s perspective — helping them look at health benefits as a workforce investment, not just a hit to the bottom line — benefits advisors can become a trusted partner to their clients and win more business.
Join Eric and Ed for a discussion about being underestimated, knowing when a group is not a good fit for you, or you for them, and making sure that you both are working towards a common goal.
Eric and Mark dig into the unconventional way Mark found himself in the benefits space, as he was a practicing chiropractor, and how that unique experience has shaped his views of the benefits industry, the healthcare industry, and how he’s using that dual knowledge to improve both sides.
Join Eric and Ed for a discussion about how you create success by building a lasting relationship with your clients through doing what is best for them, not just what makes you the most money.
This week's episode delves into dealing with workplace complaints—reasons why employees are hesitant to report cases, as well as challenges on the employer…
Approaching benefits as a year-round activity is key to building engagement by leveraging tactics that empower employees to better understand what’s available to them, why it matters, and how to access those programs when and where they need them.
In this episode, Josh and Marshall discuss all the beneficial and innovative things Marshall is doing for employers and families alike around the country.
In this week's episode, EmsanaRx CEO Greg Baker gives us a bird's-eye view of the healthcare system. Find out what issues jumbo organizations are having and how the PBM is contributing to them.
As we all know, outcomes are important to evaluating ROI; but while most solutions can provide some sort of data, not every data point carries the same weight. This often requires benefits teams and their advisor to dig a bit deeper to get the real story.
Together with Spencer Smith, Plansight's SVP of Sales, and the host of the Self-Funded With Spencer podcast, we discuss the main pain points that every agency faces during the RFP process.
One word every benefits advisor and employer should embrace is communication. We have found that the following six key practices help make employee benefit communications most effective.
This episode of the #RockstarsRocking podcast features rockstar Nick Rockwell, President of Eastbridge Consulting Group, out of the Greater Phoenix area.
Adam Russo, managing partner of The Law Offices of Russo & Minchoff and co-founder and president of The Phia Group, explains what is new about self-funded plans and what brokers need to know to remain competitive in the market.
Join Eric and Ed for a discussion about staying positive. They talk about how using positive reinforcement and keeping a positive outlook can help you weather the stressful, busy, and “bad” days of the insurance business, especially during Quarter 4.
Quantum Health's vice president of health systems, Eric Parmenter, summarizes what has happened in direct contracting and ACO in the previous six years. He also talks about current and potential roadblocks to broader implementation of these techniques.
Reid Rasmussen tells BenefitsPRO what has made his podcast successful and other helpful tidbits for benefits professionals to consider when embarking on their own creative projects.
Here’s a look at some of the top trends we’re seeing in the marketplace to help ensure that your ICHRA knowledge is fresh as you walk into client meetings this open enrollment season.
Marc Sweeney elaborates how genetic testing can help provide quality healthcare while reducing the cost and even avoiding the disease in the first place.
Join Eric and Ed as they talk about why no one in the business world is able to be a 1 person team and how everyone needs to work together to shine a the spotlight on the client and on their goals, not on themselves individually.
Glenn Fisher discusses the importance and challenges of obtaining quality data, as well as some tools and strategies they use to empower advisors and producers, allowing them to focus on the business.
Elaine Horton, a partner at EBC Austin, Texas, discusses the system's flaws and how they are being addressed, beginning with eliminating expenses and defining the function of brokers in the system.
Join Eric and Ed for a discussion about why, when researching products and services online, you hear negative reviews much more often than positive reviews.…
When armed with medical data and new technologies, insurance innovators can transform the member experience. Claims integration is the next step in that journey. Here’s why.
Benefits consultants deliver enormous value to employers, but that could be threatened by growing employee dissatisfaction with an overly complicated health care billing system.
This episode of the #RockstarsRocking podcast features rockstar, Jawad Arshad, Founder and CEO of WOW Health Solutions, out of the Detroit metropolitan…
Women in our industry are stepping out of their comfort zones time and time again and being open to new opportunities that come their way. So maybe that’s the focus for enrollment season this year: be open.
By looking at industry trends, benchmark data and demographic surveys, employers and consultants can identify patterns and find out what employee populations are looking for.
Ed Ligonde and Eric Silverman
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September 14, 2022
Join Eric and Ed for a discussion about how they are poised to save money for a prospective client, and how employers are able to use that to realize their ideal benefits package while also benefiting their bottom line.
In this week's episode, Keri Cooper, licensed clinical social worker and author of the book Mental Health Uncensored, discusses the teen mental health crisis that has been making headlines.
Now is the time for benefits advisors to help small employers embrace opportunities, technology innovations and new approaches to benefits spurred by the pandemic.
Ed Ligonde and Eric Silverman
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September 09, 2022
Join Eric and Ed for a discussion about some of the many mental health benefits that are available, from the ones already built into existing plans, to standalone Employee Assistance Programs and beyond, and finding the actual need that employers are trying to find a solution for.
This episode of the #RockstarsRocking podcast features a rockstar of multiple areas, Kareim Cade, Founder and President of Great Lakes Benefit Group, out of the Detroit metropolitan area.
Troy Trygstad, Executive Director of CPESN USA, explains how we can leverage existing relationships to deliver lower-cost but higher-quality and higher patient satisfaction.
This week's episode focuses on using your story to reach your target audience as Anthony Pacheco, president at P1311, discusses how to transform it into an exceptional but relatable message.
Ed Ligonde and Eric Silverman
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September 01, 2022
Join Eric and Ed for a discussion about how companies keep running and getting work done when they have key employees or multiple employees out due to sickness, leave of absence, vacation, or other reasons.
In this episode, Jessica Waltman, Vice President of Compliance at MZQ Consulting, LLC, a concierge compliance firm, discusses the crucial employer considerations for providing abortion benefits to employees. She also stresses the importance of understanding state laws.
Join Eric and Ed for a discussion about what happens when one side of a partnership doesn’t follow the ‘recipe’ for success and why everyone needs to agree to a plan and stick to it, to create a successful outcome.
This week's episode features Kelly Fristoe, the newly elected president of the National Association of Health Underwriters, who discusses recent developments and important changes they're implementing to better serve their members in this rapidly evolving industry.
Since 2016, we have featured over 200 women, started a Wonder Woman Mastermind, spoken on panels, delivered keynotes and made connections with each other virtually as well as in person at industry events. Here’s to the next six years of inspiration from our female industry leaders.
The meat of our talk hones in on how the enrollment process and technology is changing over time, where we think it’s going in the future, and how “voluntary” is increasingly an important part of the cost containment strategy.
We are seeing significant value in virtual options as brokers and providers tailor their messaging to specific clients’ needs – and give a more in-depth look as to how plan options can benefit their employees.
Join Eric and Ed for a discussion about the differences between company perks and company culture and why companies need to find a balance between the two.
In this episode, Lou talks about having to self-reflect on the change he wanted to make as he left the GA world and lifted the cover on the issues with current insurance industry practices and “hidden profit centers”.
Chris Antypas shares his direct patient-care experience and pharmacy expertise, as well as how he is assisting employers in navigating the challenging pharmacy landscape.
TrueScripts founder Nathan Gabhardt discusses the role of pharmacy benefit managers in drug spending, in particular how they make money, and how employers can guard against irrational expenditures.
Our next three features take this concept to heart and lead not only in their communities, but also advocate for the clients they serve. Check out what Amy, Dede and Erin are accomplishing to pave the way and advocate for others in our industry!
Join Eric and Ed for a discussion about how everyone needs to take time away from work to refresh, unplug, and fight burnout in an industry that prizes ‘getting it done no matter what’ and ever-increasing responsibility.
This week's episode sheds some light on the significance of health insurance literacy as Holly Monger, president of HSM Computing, discusses claim ploys and how she is helping people who need assistance with organizing, tracking, and appealing claims.
Benefits consultants can help clients by recommending the right blend of benefits options and personalized support, which can turn a standard benefits offering into a highly valuable experience.
We delve right into a topic near and dear to my heart this week, talking with John Troutman, Director of National Marketing & Business Development at MSEAP, about mental health and how important it is for people to prioritize in their lives.
Join Eric and Ed for a discussion about the telemedicine industry’s explosion during the pandemic, the ways that care expanded through virtual care, and if or how that utilization is changing as we re-open doctor’s offices and care facilities.
Join Eric and Ed as they continue their discussion on the quickly upcoming rush of Q3 & Q4 and the open enrollments that most groups are about to go through.
By using data to create, implement, and monitor collaborative care, broker and employers can better manage the cost of care for their organization, and employees learn how to utilize health care and other employer-sponsored benefits better.
COVID-19 has driven home the potential of value-based care to impact incentives, improve quality, ensure appropriate care, and lower costs in a health…
This week’s episode of the podcast centers around helpful technologies for advisors, as Nick Lozano, co-founder of Janitor Media and director of technology…
What conversations should we be having to prep our teams for Q3 and Q4 open enrollment? Join Eric and Ed as they discuss the upcoming rush that most groups are about to go through.
There’s a very clear link between financial wellness and mental health. Chances are, your clients are already aware of this too. But they may not know the extent of it.
This episode of the #RockstarsRocking podcast features a rockstar looking to create more holistic corporate cultures; Nikki Fielding, Chief Fairy at Conscious Culture Fairy, out of the Tampa area.
How are we supposed to network and market ourselves without face-to-face interaction? This week’s episode dives into successful networking and how it’s the key to your success with the author of Knockout Networking For Financial Advisors And Other Sales Professionals, Michael Goldberg.
This episode of the #RockstarsRocking podcast features a mega rockstar of the benefits technology space, David Reid, Founder and CEO of Ease, headquartered in San Francisco, California.
Leslie and Sue, who are featured in this article, are working hard to foster environments at work and within themselves that promote more of a work-life balance and less of a plate spinning lifestyle.
Benefits advisor Colleen Blum found inspiration from other podcasters to help her through her own personal “stuff,” so much so that eventually she launched her own motivational podcast, “Try And Stop Me.”
Eric and Ed dig into the large changes in what’s important to HR professionals over the last two years, as there were big changes in law, technology, and company focuses due to the pandemic.
Having been in business for several generations, we have seen the insurance industry transform and we have changed along with it, adopting tools to reduce the time and complexity caused by manual spreadsheets.
Women in our industry are stepping out of their comfort zones time and time again and being open to new opportunities that come their way. So maybe that's the focus for enrollment season this year: be open.
Nancy Reardon, Chief Strategy & Product Officer, Maestro Health |
September 24, 2019
SPONSORED BY MAESTRO HEALTH. In an effort to do something about this paradigm shift and truly reclaim control of healthcare, many employers are turning to modern self-insurance models.
Three lessons health insurance incumbents can learn from the auto insurance industry to better meet customer expectations, boost sales, and ensure long-term competitiveness.
Ongoing shifts have motivated many expert advisors, thought leaders, and health care entrepreneurs to seek better ways to deliver health care to employees, with the goal of reducing costs for the employer and the employee while improving care delivery and outcomes.
Direct primary care physicians are able to achieve better access to medical care, better quality of care, and lower overall health care costs because they can offer their patients both immediate access and more time.
Given the positive impact that preventive care can have on oral and eye health, brokers and consultants should encourage employers to consider the following steps.
Why a 401(k) option is a valuable part of a competitive recruitment strategy for your clients, especially for groups trying to attract younger workers.
What exactly do millennials want from their benefits? And how do they go about deciding which benefits to choose? The results of a new study may surprise you.
Plan design is the answer; it is an upward climb, it is not an easy path, it requires an expert with experience, it is not going to be an instant fix, and the climb to the top may require training and muscle memory, but it is beautiful.
I was recently given the fantastic opportunity to participate in two outstanding panels and share center stage with some of our most decorated peers in…
I recently attended the Ascend Conference in Nashville and Q4Live in Tampa and was pleasantly surprised to find an enormous amount of collaboration and discussion among industry leaders who were freely giving away their special sauce.
Reference-based pricing plans can result in significant savings, but there are a few common concerns employers have when they first hear about self-insuring and reference-based pricing.
There are multiple strategies for employers to implement cost containment concepts in their self-funded plans. Here are a few of the approaches we've seen self-funding vendors use.
Critical illness insurance was born due to the soaring medical bills people found themselves shackled with after surviving a critical health event, such…
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