Broker Innovation Lab

The Broker Innovation Lab celebrates brokers and other benefits stakeholders who have embraced the changing marketplace to position themselves and their business for future success.

Broker Innovation Lab Partners:
  • 3 trends shaping virtual care strategies

    Kelly Bliss | May 19, 2022

    Even as we move from pandemic to endemic and employees return to a sense of normalcy, access and continued use of virtual care services will remain part of that norm. It is imperative benefits advisors and employers evolve their virtual care strategies to meet members where they are.

  • What benefits should employees prioritize? Part 2

    Ed Ligonde and Eric Silverman | May 18, 2022

    Join Eric and Ed for a continuing discussion about the usability of benefits, i.e., which benefits employees can easily imagine themselves using on a day-to-day basis, and if and when employees can get distracted by ‘usability’ to their own detriment.

  • 2022 BenefitsPRO Broker of the Year finalist – with Kim Eckelbarger

    Paul Wilson | May 17, 2022

    We open up our conversation today celebrating Kim’s amazing recognition as one of the five finalists for Broker of the Year by BenefitsPRO magazine and recognizing how and why she caught the eye of the industry

  • Overcoming the ‘no trade-offs’ myth

    Alan Cohen | May 16, 2022

    One myth we hear time and again is that employees will never sacrifice any type of unfettered access to all health care and a phone book size directory to achieve significant cost savings.

  • 2022 BenefitsPRO Broker of the Year finalist – with Elsa Glorioso

    Elsa Glorioso | May 11, 2022

    This episode of the #RockstarsRocking podcast features one of the BenefitsPRO Broker of the Year finalists for 2022 – Elsa Glorioso, Vice President of Insurance Services at People Strategy, out of the Northern Virginia/DC Metro area.

  • What benefits should employees prioritize? Part 1

    Ed Ligonde and Eric Silverman | May 10, 2022

    Join Eric and Ed for a discussion about how brokers and employers can help shape perceptions on ‘what’s important’ and making sure employees are considering their individual needs when budgeting for benefits.

  • Small town to the big city – with Jessica Du Bois

    Eric Silverman | May 09, 2022

    This episode of the #RockstarsRocking podcast features a young rockstar taking the benefits industry by storm – Jessica Du Bois, Vice President of Business Development at Risk Strategies Company, out of the Northern Virginia area, is going to blow your mind!

  • Lying on the floor grieving = A book and a practice — with Esther Pipoly

    David Saltzman | May 09, 2022

    This week's episode gives insight into the necessity of having the right support to help you navigate the complexity of things that occur before and after a loss.

  • Are your clients demanding something new?

    Dr. David Berg | May 05, 2022

    There are more things savvy and thoughtful brokers are doing today, and it’s the integrated execution of these things that makes a health plan work or not work

  • How to keep transparency from becoming opaque in pharma — with John Zevzavadjian

    David Saltzman | May 02, 2022

    This week's episode digs into how drug price is determined, with John Zevzavadjian, president at RxSense, explaining how pricing changes from the moment…

  • What healthcare should be

    Nancy Reardon, Chief Strategy & Product Officer, Maestro Health | September 24, 2019

    SPONSORED BY MAESTRO HEALTH. In an effort to do something about this paradigm shift and truly reclaim control of healthcare, many employers are turning to modern self-insurance models.

  • Lessons from auto insurance for health insurance

    Sally Poblete | May 25, 2018

    Three lessons health insurance incumbents can learn from the auto insurance industry to better meet customer expectations, boost sales, and ensure long-term competitiveness.

  • 5 questions to ask when considering an accountable care strategy

    Eric Parmenter | May 16, 2018

    An employer checklist to understand, navigate and build a plan for value-based care.

  • What's the good news, ladies? Birthday edition

    Susan L. Combs | May 10, 2018

    Who's enjoying spring?  I know it took many of us a long time to get there. Here in NYC, it seemed like we went straight to summer last week!  I'm…

  • Three reasons to integrate HR into benefits tech

    Rebekah Michel | May 07, 2018

    Some brokers may be wondering, what's the benefit of integrating HR into benefits software?

  • Developing strategic benefits will help your clients win

    Anita Potter | April 23, 2018

    With a strategic benefits plan, brokers can help employers better attract emerging generations of the workforce.

  • How busy brokers can leverage social media

    Daniel Williams | April 23, 2018

    Social media marketing has evolved. It's no longer about web traffic and direct sales. The real value today is with engagement.

  • What's the good news, ladies? April edition

    Susan L. Combs | April 09, 2018

    This month, I'm very excited to introduce you to my new friends, Megan, Deborah and Lucila!

  • Tackling the health care 'tapeworm'

    Alex Tolbert | March 26, 2018

    Prices keep rising, but value in the traditional fully-funded health plan seems to be shrinking, and the Affordable Care Act is one reason why.

  • Lowering health care costs: There's a better way

    Suzy K. Johnson | March 16, 2018

    Ongoing shifts have motivated many expert advisors, thought leaders, and health care entrepreneurs to seek better ways to deliver health care to employees, with the goal of reducing costs for the employer and the employee while improving care delivery and outcomes.

  • Direct primary care 101

    Alex Lickerman, M.D. | March 16, 2018

    Direct primary care physicians are able to achieve better access to medical care, better quality of care, and lower overall health care costs because they can offer their patients both immediate access and more time.

  • What's the good news, ladies? March Madness edition

    Susan L. Combs | March 12, 2018

    These women are doing fantastic things in the industry and I'm very happy to have them be part of the WTGNL Crew!

  • Two opportunities created by association health plans

    Alex Tolbert | March 01, 2018

    The new regulations around association health plans create two distinct opportunities in the benefits industry.


    Broker Innovation Lab Notes

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