In a recent independent customer satisfaction survey, nine out of 10 customers receiving Unum’s voluntary short-term disability or accident insurance say they would recommend the company to their co-workers.

Approximately nine out of 10 customers are also satisfied with Unum’s overall handling of their voluntary short term disability and accident claims, the survey reports, which measures from when they filed a claim to when they received a benefit payment. Eighty-six percent say they are satisfied with the overall claims handling while 84 percent say they would recommend the product.

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