Employers ranked Kaiser Permanente's health plan the highest among fully insured commercial health plans in a recent study of health insurance plans by J.D. Power and Associates.

The 2011 J.D. Power and Associates 2011 U.S. Employer Health Insurance Plan Study examined overall satisfaction with contracted health plans, as reported by more than 7,000 employers responsible for health benefit design and health insurance carrier performance. The study was conducted between March and April 2011.

Kaiser Permanente scored 714 points (the average score was 671) out of a possible 1,000, and received the highest marks in five areas of employer satisfaction:

  1. Employee plan service experience
  2. Account servicing
  3. Product offering/benefit design
  4. Problem resolution
  5. Cost/cost management.

One of Kaiser Permanente's workforce health programs, HealthWorks by Kaiser Permanente, provides services that help businesses build strategies to improve employee health. As part of their effort, businesses can access free, online workforce health tools and resources via "Thrive 9 to 5."

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.