The survey, conducted by Boston Research Group, polled 390 retirement advisors about their top three plan providers on satisfaction and loyalty. The "2011 Retirement Advisor Satisfaction and Loyalty Study" found that Transamerica exceeded the industry norm, with 15 excellent ratings out of 17 individual satisfaction drivers measured. It excelled at:

Overall satisfaction
Compensation
Partners with you for success
Quality of the marketing materials
Willingness to participate in sales presentations and events
Marketing assistance
Wholesaler accessibility/availability/responsiveness
Providing practice management tools and information
Presentation skills
Internal wholesalers' ability to resolve problems
Fund performance of proprietary investments
Making it easy to do business with them
Pricing flexibility to allow you to effectively compete
Strength of local service team
A thought leader in the 401(k) industry

"At Transamerica, we remain focused on providing innovative products, services and technologies to financial advisors and their clients," said Stig Nybo, president of Transamerica Retirement Services. "The impressive ratings from the Boston Research Group study are a reflection of our ongoing commitment to providing value to financial advisors through the entire sales and service experience, and how we can help them grow and strengthen their retirement plan business."

Instant Insights /

Transamerica ranks high in 401(k) survey

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