ING U.S.’s Retirement business made several personnel appointments to support the company’s small-mid corporate retirement plans market.

Jeff Darnowski joined ING U.S. Retirement as a client relationship manager. Based in New York, Darnowski is responsible for ongoing plan sponsor relationship management and service delivery for ING U.S.’s existing 401(k) retirement plan sponsors located in metro New York. He most recently managed the International Benefits area at AIG. Prior to that, he was director of Retirement Operations at Lord Abbet & Company where he was responsible for client service delivery in the company’s small market 401(k) program. He also held several client service positions in the Retirement Group at Merrill Lynch.

Thomas Fleming was promoted to regional vice president of sales. Based in New York City, Fleming is responsible for the sales and distribution of 401(k) retirement plans to the wirehouse channel in metro New York, Long Island and northern New Jersey. Fleming has been with ING U.S. for over 12 years working in various sales and service roles, most recently as head of Inside Sales where he managed the internal sales desk for small-mid corporate retirement plans.

Susan Shapiro, currently regional vice president of service in the New Jersey region, has taken on the added responsibility of becoming the regional vice president of service for the expanded New York City/New Jersey region. In her expanded role, she is responsible for leading the service teams for both the New Jersey and New York City territories.

Shapiro and Fleming took on their new roles earlier this summer and report to Patrick Bello, senior vice president of sales for the northeast. Darnowski, hired in August, reports to Shapiro.