Online resources are shaping the way consumers choose health products and services, a new study shows.

Three-quarters of Americans (73 percent) use online health information and tools, and more than half of those online consumers say that their research has influenced their choice of health care providers, treatments and services, according to a new study from health care market research and advisory firm Manhattan Research.

Primary care physician and prescription drug decisions in particular are influenced by online resources, with one in five online consumers saying online resources affected these choices, respectively.

Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.

  • Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
  • Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
  • Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.