Complaints about benefits – no one likes to receive them. As we look toward the future within the Affordable Care Act (ACA), many benefit advisers are bracing for more frustrations and complaints from customers.

Medical coverage options under reform are complex. But advisers can lessen complaints with dental and vision benefits, which are relatively easy to administer within the ACA. Historically we know medical is the #1 employee benefit, but dental and vision are used so often, they are considered valuable staples in benefit packages.

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