Michael Byers seems remarkably calm for a man who's already been helping to implement an active program under the Patient Protection and Affordable Care Act for more than a year.
Byers is president of HighRoads, a health benefits technology company. One of the company's products is a Web-based service that helps health plans and health insurers feed plan data into "summaries of benefits and coverage" — the standardized, simplified plan summaries that are supposed to help consumers, employers and advisors compare coverage on an apples-to-apples basis.
Under PPACA, federal regulators began requiring insurers and plans to provide the notices starting Sept. 23, 2012.
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