SAN ANTONIO – Do-it-yourself 401(k) account holders are losing tens of thousands of dollars, if not more, by making inappropriate investment choices.

That was the hard message Tuesday at a Center for Due Diligence conference presentation by Matthew Rauseo, a BlackRock director who made it clear America's workers all too often build their portfolios in a random, unsophisticated way.

"I just don't know. I really have no idea," Rauseo said on the question of how people make their investment choices. "There's just no clear answer."

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