As enrollment season heats up on the exchanges — and while the websites limp along — brokers have a message for anyone having a hard time making heads and tails of it all: they can help, much more so than navigators can.
The National Association of Professional Insurance Agents is spreading the word to consumers that brokers can help them make sense of the confusing world of the Patient Protection and Affordable Care Act.
In a statement this week, the trade association reminded all that brokers and agents are much "more than just navigators," arguing they can "offer a much higher level of assistance" than the federal navigators hired to help Americans buy insurance on the public exchanges.
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