The complaintshave flown fast and furious following the rollout of the public exchanges Oct. 1. We wanted to get some initial feedback from those in the trenches.>>
TYPICAL
“I never marked this day as having great significance, primarily due to the fact that it is too early to know anything. Although, the healthcare.gov site was asking to people to wait till they weren't so busy. Typical government service.”
Brian Robertson
Fringe Benefit Group
IT'S ABOUT TRUST
“We have been prepping for months for Oct. 1, we had our client care center fully staffed ready to answer questions and consult with groups and individuals regarding their options under HCR, and we have yet to be able to even get on the federally facilitated exchange. BCBS has completed only one live call all the way through. People are confused, very confused. They need trusted advisors now more than ever.”
Brandon Scarborough
Power Group Companies and Benefits
BANKRUPT
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