Though supporters and opponents of the Patient Protection and Affordable Care Act have a lot to disagree on, during a hearing Wednesday they agreed on one thing: That small business owners who are shopping for health plans should have some help from brokers and agents.

The headaches awaiting owners who head to HealthCare.gov or a state-based exchange website and try to sign up for Small Business Health Options plans on their own came up often during the Senate Small Business and Entrepreneurship Committee hearing on the SHOP exchange program rollout.

Some witnesses talked about successful efforts to offer SHOP programs.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.