If underwriting is your job, and is assumed to be your primary revenue generator, wouldn't you think you'd spend at least half your time doing the actual underwriting for clients?

You might want to. But data compiled by FirstBest Systems, a insurance software provider, suggests that less than one in five underwriters have the "luxury" of spending at least half their time doing underwriting.

That's because many underwriters are swamped with the details of inputting information, processing leads and deals, and other administrative functions that keep them from selling their products and services.

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Dan Cook

Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.