Designers of HealthCare.gov failed to include a tool for adding new babies to families' coverage, the Associated Press is reporting.

The HealthCare.gov website glitch affects parents who buy private "qualified health plans" through the 36 federal exchanges run by the U.S. Department of Health and Human Services.

The Centers for Medicare & Medicaid Services, the HHS arm that runs HealthCare.gov, is telling carriers to have new parents call them directly to add newborns temporarily while it develops a tool to add babies to coverage through HealthCare.gov, according to AP.

Once the "add baby" tool is ready, the parents will have to use HealthCare.gov — or a broker, exchange call center or in-person exchange helper — to formally add babies to their coverage.

Continue Reading for Free

Register and gain access to:

  • Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.