The state-based Minnesota exchange needs help from agents and navigators to overcome severe computer problems, but those same problems have hampered efforts to actually pay them.
Officials and consultants talk about the problems in documents included in MNsure board meeting packets.
The exchange had enrolled 80,085 people in all kinds of public and private plans by Jan. 18, and 27,775 had enrolled in private "qualified health plan" coverage. The exchange has about 40 percent of the QHP enrollees it hopes to attract by April 1.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
