Republican leaders of the House Energy and Commerce Committee have written to the U.S. Department of Health and Human Services to complain about reports of problems with the federal exchange appeals system.

The Patient Protection and Affordable Care Act is supposed to give users of the new federal and HHS-run health insurance exchanges the right to appeal denials of access to premium tax credits.

Users also are supposed to be able to appeal denials of applications for help with covering out-of-pocket costs.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.