Feb. 13 (Bloomberg) — The day after Addie Wilson was quoted in a newspaper article complaining about her experience with President Barack Obama's health-care law, her mobile phone rang while she was in the bathroom.

It was an employee from the U.S. Department of Health and Human Services offering help.

"I was definitely surprised and kind of shocked," said Wilson, 27, who lives in Fairmont, West Virginia.

She's not the only one getting such a call.

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