The Centers for Medicare & Medicaid Services is hoping the army of 30,000 exchange enrollment workers it has created will stick around after the end of the open enrollment period.

CMS officials discussed the future of navigators, certified application counselors and other exchange helpers in an e-mail newsletter the agency sent to in-person assisters last week.

The ordinary open enrollment period for individual exchange coverage started Oct. 1 and is set to end March 31 in most of the country.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.