Any brokers who are still trying to help consumers use the public exchanges are thinking more about what they will do while the plan year is underway.
The PPACA exchange open enrollment period for individual QHP coverage started Oct. 1 and officially ended yesterday in most of the country.
Many exchange producers — and navigators, certified application counselors and other exchange helpers — continue to struggle to get consumers' Patient Protection and Affordable Care Act "qualified health plan" applications through glitch-plagued websites and overwhelmed manual processing systems.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
