Everybody loves an exciting finish.

Remember the end of the Alabama-Auburn game this past season? A field goal attempt returned 108 yards for a touchdown. Super Bowl parties are always more fun when it's a close game. Great stories and competitions hook us and keep us interested.

And then there's the Patient Protection and Affordable Care Act. Those of us in the benefits profession are watching this story unfold a little differently than the general public, and it's not easy to know what that public is thinking. Are they interested in website complications and changing deadlines?

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