Last week, I spent a few days hearing, talking and writing about the private exchanges while attending the Private Health Care Exchanges Conference in Chicago.
During that time, I also got the impression that a lot of brokers didn't want to hear about it. And it's a little concerning.
The complaints came fast and furious: They're nothing new — they're glorified ben admin programs. Cost savings are elusive. They take too much time. And so on and so on.
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