BALTIMORE — Despite all the attention on benefits and conversations about what's wrong with the industry, there's still one common theme: frustration and confusion.

"Benefits are still very fragmented and frustrating to figure out and sort through," Howard Lapsley, consultant and partner at Oliver Wyman, said Thursday during a session at LIMRA's 2014 Group and Worksite Benefits Conference in Baltimore. "It's very much of a frustrating feeling for consumers and employers."

But with a surge of consumerism — driven in part by private exchanges — Lapsley anticipates that confusion will die down eventually.

Continue Reading for Free

Register and gain access to:

  • Breaking benefits news and analysis, on-site and via our newsletters and custom alerts
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the property casualty insurance and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Core and Group Health
Consumer Driven Health Care
Enrollment