We know that when it comes to health benefits, employees want choices. And they expect their employers to help them understand those choices. Studies show that people are more satisfied with their jobs, and less likely to look for other employment opportunities, if they believe not only that their employer offers good benefits, but that the benefits are well-communicated.

Cost of turnover vs. communication

Effective benefit communication requires employers to invest time and resources to educate employees. But with the right help, that investment can be modest. Never forget to weigh the cost of good communication efforts against that of having to replace employees. A United States Department of Labor study revealed that when an employee leaves, it costs the business one-third of that person's annual salary to identify, hire and train a replacement.