Two health policy groups brought the leaders of 85 public exchange assister programs together for a conference this summer and discovered something shocking: Managers of the assister programs found that getting poor, uninsured people insured is difficult.

Assister program managers took note of the challenges "associated with helping consumers match their health and financial needs to plan characteristics."

Analysts at the Kaiser Family Foundation and the Robert Wood Johnson Foundation organized the assister program manager roundtable, in June, to see what was happening at the country's 4,400 Patient Protection and Affordable Care Act (PPACA) exchange assister programs.

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Allison Bell

Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.