A complicated battle over how health insurers treat enrollees' out-of-pocket health care costs could make your day even longer.
The health insurers could be angrier, or your customers could be angrier, or they could both be angrier, and take up more of your time with phone calls and e-mails that take a huge effort to understand, let alone handle.
The question is how states will handle the cash insured patients pay out of their own pockets for out-of-network care.
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Allison Bell
Allison Bell, a senior reporter at ThinkAdvisor and BenefitsPRO, previously was an associate editor at National Underwriter Life & Health. She has a bachelor's degree in economics from Washington University in St. Louis and a master's degree in journalism from the Medill School of Journalism at Northwestern University. She can be reached through X at @Think_Allison.
