What are the technology priorities for carriers these days? Better facilitation of client self-service; standardized agency workflow and enhanced staff productivity.
That's what Applied Systems discovered when it asked 100 insurance professionals about their technology wish lists. The survey segmented questions into three categories: tech investment, growth and productivity and business intelligence. What follows are the priorities as reported by the survey respondents.
Technology investment trends
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Dan Cook
Dan Cook is a journalist and communications consultant based in Portland, OR. During his journalism career he has been a reporter and editor for a variety of media companies, including American Lawyer Media, BusinessWeek, Newhouse Newspapers, Knight-Ridder, Time Inc., and Reuters. He specializes in health care and insurance related coverage for BenefitsPRO.
